Day: May 20, 2020

In 1937, a truck driver by the name of Malcolm McLean sat in line at a shipyard, weighting

A Toyota Group Leader spent two hours cleaning and organizing his desk that he had just moved out

Can you put yourself in your customer’s shoes? Can you walk through your product using your customer’s eyes?

As I approached the bridge, I could see floor trim scattered across the road and a man frantically

During one of my early kaizens (I was serving as the Kaizen lead under the watchful eye of

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